Frequently Asked Questions

These courses are for accountants, business managers and anyone who wants to better account for and manage their organisation’s resources and utilities including water, energy, transport and packaging.

These courses were developed by our team of accountants in conjunction with industry experts in each subject.

Having a good working knowledge of standard accounting methods will ensure you get the most out of our courses.  However, even if you don’t have knowledge of standard accounting methods you will still benefit, learning how create a baseline for your utility and resource use, how to benchmark it against industry and how to save money, stay compliant and access government funding.

Each course takes approximately an hour to complete.

You can choose to attend a public course or have a course customised for your organisation and delivered in-house.

In the case of Accounting for Energy you can also take the course online. 

Read our pricing policy.

  • Training is delivered via the internet
  • Accessible from work, home or on the move
  • Available 24x7x365
  • Learner-driven: Training can be done at a pace that suits you
  • Supported by audio and video tutorials
  • Detailed transcripts covering all course content
  • Exercises, quizzes, case studies and success stories
  • Templates, handouts, spreadsheets and other tools
  • Pre and Post-course assignments
  • Choose from a range of dates and locations
  • Facilitator-led, interactive and participative
  • Meet with other like-minded people who want to learn the same topic
  • Interact with people from different backgrounds with a range of different experiences
  • Pay per delegate price, so costs are kept low when you only have a small number of people to train
  • Courses are run when and where suits you and your team
  • Saves time and money eliminating travel, accommodation and subsistence expenditure
  • Facilitator-led, interactive and participative
  • Tailored: We can build in specific details of your own internal processes, or design exercises that use real case studies from your own organisation
  • Training a group of staff together gives them the opportunity to interact, exchange views and ideas and build relationships outside the normal working environment. This can often be just as important as any new information learnt on the program.
  • If you have several people to be trained you are more likely to get economies of scale so it can be a more cost-effective option than attending a public course.

Public, in-house and online courses all offer their own advantages. To help you reach the right decision for you or your team, make sure to consider the following:

  • How many people need to be trained at one time?
  • Where and when do you want the training to take place?
  • Will you or your participants benefit most from interacting within the organisation, with delegates from other backgrounds or by completing the training online?
  • Does you have the technology and skills required to undertake the training online?
  • Is the topic the same for everyone, or do you need the material to be tailored to your organisation?
  • How can you get maximum value from your training budget?

Yes. To take an online course you must have access to a computer with an Internet connection and an email account. A broadband Internet connection is preferable.

Our Learning Management System (LMS) and the 'Players' for each of our course modules are supported by both Microsoft Windows and Mac OS X.

The course can accessed from a range of browsers including Internet Explorer, Firefox, Safari and Google Chrome.

To access and get the most out of our free demonstrations, free quizzes and our online energy course, you will need to have a computer with a sound card. 

Please note: You will still be able to complete our online energy course even if you don’t have sound as it is fully supported by a detailed transcript.

Because the audio plays automatically when you open a demo, quiz or course, if you take a course in an open work area, you should mute the audio or use headphones as the sound may disturb your colleagues.

To view some of the documents on our website and our learning management system, you must have Adobe Acrobat Reader.  If you do not already have this software, please follow this link to download the latest version.

Follow Adobe's instructions for installing the Reader.

If you have any problems with the download or installation of Adobe Reader, consult the Adobe Reader Troubeshooting Guide.

Our online course is very easy to navigate!  When you get access to your course, we recommend that you check out the help section to get some tips on how to navigate the learning management system and the course ‘players’.

If you can't resolve your question, make sure to contact us at